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Part 1

Questions 1–10

Complete the form below.

Write ONE WORD AND/OR A NUMBER for each answer.

Superior Home Appliances – Customer Complaint Form

Example: Type of appliance: fridge

Name: Jessica Brown
Tel: 5823 2210
Under warranty: yes
Model type: a mount
Model number: S 654 391 X
Colour:
Date of purchase:

Problems:

  • – the in the fridge sounded
  • – freezer temperature is degrees
  • – main fridge not working

Nearest service centre:

  • – Ken's Appliances (near the )

Comments:

  • – customer needs the fridge to store food for her shop
  • – value of food in fridge: $

To do:

  • – get the to call her today
  • – replace damaged

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